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Contacting Education Services Australia Ltd

ABN 18 007 342 421

Write to us

Website: contact form

Office hours

Monday to Friday
9:00 - 17:30 AEST/AEDT

Call us

National: 1300 885 092
International: +61 3 9910 9829

After hours*

Please leave a voicemail
to receive a callback

Postal address

PO Box 177
Carlton South VIC 3053

Office Address

Level 22, 180 Lonsdale Street
Melbourne VIC 3000

* Voicemails are monitored after hours for service critical requests.

Contact form

To submit a support ticket or service request, please complete the form below or email directly.

Further information

Guides and policy details

Technical support

For information relating to technical support and administering a domain name via the management console, including the application and renewal process, please see the Support and FAQ section.

Eligibility details

For information on eligibility and allocation criteria, please see Schedules A of .au Domain Administration Rules: Licensing or view the Self-Assessment Guide for a summary of the review and approval process.

Terms and conditions

For information on your obligations as a registrant or licence holder of an domain name and the permitted use of an domain name, please see the terms and conditions under the Registrar Agreement.

Complaints process

For information on the scope of and processes for complaints that can be handled by the registrar, including eligibility and decisions taken by the registrar, please see Part 3 of .au Domain Administration Rules: Licensing.

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