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Contacting Education Services Australia Ltd


ABN 18 007 342 421

Write to us

Email: registrar@esa.edu.au
Website: contact form


Office hours

Monday to Friday
9:30 - 17:30 AEST/AEDT


Call us

National: 1300 885 092
International: +61 3 9910 9829


After hours*

Phone: (03) 9910 9841
Mobile: 0402 892 055


Postal address

PO Box 177
Carlton South VIC 3053


Office Address

Level 5 440 Collins St
Melbourne VIC 3000


* For registrants operating in other Australian time zones and/or escalation of service critical requests.

Contact form

To submit a support ticket or service request, please complete the form below or email registrar@esa.edu.au directly.
















Further information

Guides and policy details


Technical support

For information relating to technical support and administering a domain name via the management console, including the application and renewal process, please see the Support and FAQ section.

Eligibility details

For information on eligibility and allocation criteria, please see Schedules 1 and 2 of the edu.au Registration Policy or view the Self-Assessment Guide for a summary of the review and approval process.

Terms and conditions

For information on your obligations as a registrant or licence holder of an edu.au domain name and the permitted use of an edu.au domain name, please see the edu.au Mandatory Terms and Conditions Policy.

Complaints process

For information on the scope of and processes for complaints that can be handled by the edu.au registrar, including eligibility and decisions taken by the registrar, please see the edu.au Complaints Policy.

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